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Wednesday, September 26th, 2018

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dellName : Dell

Job Location : Hyderabad

Designation : Associate/Senior Associate

No Of Positions : Multiple

Qualification : Any Graduates

Experience : 0 – 5 yrs

 Salary : Rs. 2,50,000 – 4,00,000 P.A

Job Description :

Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone. Facilitates customer order fulfillment.
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Provides direct product/service advice and guidance to customers.
Identifies, researches and provides input on unique or recurring customer problems.
Identify customer needs / requirements and recommend solutions
Reviews and distributes pertinent cross-functional information.
Escalates more complex customer technical issues to senior level support.

 Apply Mode : Walk in

Walk In Date : 27th  – 30th Sept 2016

Walk In Time : 11:00 AM to 2:00 PM

Walk-In Venue :
Dell International Services,
Hitech city .


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