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Name : TCS

Job Location : Kolkata

Designation : Associate/Senior Associate

No Of Positions : Multiple

Qualification : Any Graduates

Experience : 0 – 4 Years

Salary : As Per Industry

Job Description :

To answer customer queries and manage customer expectations through interactions via Web Chat and Emails
To provide effective customer service such as handling complicated customer queries, issues, complaints, and questions.
To maintain high standards of customer relations by maintaining achieving and maintaining superior Quality standards.
To manage all daily tasks and duties related to the process with strict compliance to guidelines.
To keep abreast with constant changes in regulations and developments within the industry to help customers most effectively and avoid repeat contacts.
Good Communication Skills.

Recruitment Process :  Interview

Apply Mode : Walk in

Walk In Date : 17th October to 21st October 2016

Walk In Time : 10:30 AM to 12 PM

Walk-In Venue :
Tata Consultancy Services,
9th Floor, Tower A1,
Unitech Infospace Gate 1,
New Town, Rajarhat, Kolkata.

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