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Name :Genpact

Job Location : Gurgaon

Designation : Associate/Senior Associate

No Of Positions : Multiple Jobs

Qualification : Any Graduates

Experience : 0 – 4 Years

Salary : INR 1,50,000 – 2,75,000 P.A

Job Description :

Work Location : Cyber Hub (Gurgaon).
Answer inbound calls from customers regarding Mobile, Laptops and other House Hold Electrical Items.
Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
Candidate must have excellent communication skills.
Document & add new issues/solutions to Knowledge Management Repository.
Utilize professional techniques to retain & delight customers.
Use of soft skills – Listen, Empathy, Courtesy etc.
Provide quality service & resolve concerns efficiently & professionally.

Apply Mode : Walkin

Walkin Date : 15th March 2017

Walkin Time : 10:00 AM to 3:00 PM

Walk-In Venue :
YMCA, 140, Maharajbagh Road,
Besides Lata Mangeshkar Hospital,
Variety Square, Nagpur – 440001.


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