Walk In Drive For Microland In Mumbai Locations
Job Location : Mumbai
Job Role : Service Desk
Qualification : Any Graduate
Experience : 1 – 2 Years
Walk-In Date : 12 Oct – 14 Oct 2016
Walk-In Time : 11:00 AM – 05:00 PM
Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner.
Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled.
Providing first level support on Desktops, Peripherals, Outlook and Office automation products.
Route/Assign tickets to the appropriate support group, if necessary.
Identifying and escalating high-severity, priority issues.
Updating Pending Tickets with timely, precise, accurate updates.
Following-up with end users, if necessary, for closure of pending tickets.
Walk-In Venue :
201, Phoenix House, A Wing,
S B Road, Lower Parel, Mumbai.